Slide show

Play it safe and swap your Note 7 because of the recall

Play it safe and swap your Note 7 because of the recall

Unless you think you know better than the people who built your Note 7, not getting it replaced is stupid.

I'm seeing a disturbing trend in forums and social media — people are saying they aren't going to return their recalled Note 7 and get a new one. Don't be that person.

Some of the reasons I'm seeing for not returning a Note 7 for a new one do make sense on some level. Nobody wants to take the time to set up a new phone, or people are worried that the replacement might not be as "perfect" as the one they are using now. I feel ya. I hate setting up phones and I know getting the perfect piece from a giant mass-produced manufacturing pile can be tricky sometimes. But other things I'm reading have me a little concerned.

Samsung Galaxy Note 7 recall: Everything you need to know

"Only (insert you own made-up number here) phones have been found defective" or "I only use a (put the name of your favorite brand here) charger and everyone knows they are safe" and other assorted nonsense not only defies logic but shows how far people will reach to escape the obvious: You need to swap your phone under the recall.

Yes, only a small percentage of the phones that were boxed up and sent to stores or homes have burst. Odds say yours isn't one of them. Odds also say that sex without birth control won't necessarily lead to pregnancy, too. Both cases here, as well as countless others, like not wearing a seatbelt because I never had an accident or nobody needs to know Calculus are equally wrong. Some people do need to know Calculus, and some Note 7s are going to explode in a ball of dragon fire.

The same smart people who designed your Note 7 are now advising you to return it for replacement.

There are two things about this situation we know to be true. The only people who know all the details aren't telling them to us, and that they never will. Put all the speculation and imaginary numbers away for a moment and consider that every Note 7 not made for China uses the same battery. Samsung is concerned enough to recall all of them without being forced to do so by any entity with the power to force companies to do things. If you toss out everything else and consider these two simple things, you'll realize that you really should return your Note 7 and get a new one.

You have an opportunity to be 100% certain that you have a phone without the issue causing the batteries to blow up. The same smart people who designed the Note 7 are advising you to do just that. Samsung has done an excellent job working with all the businesses around the world selling the Note 7 to make it as painless as possible. Not taking advantage of that is, frankly, pretty damn stupid.

No comments: