Google takes no responsibility if OS updates cause Nexus 6P devices to randomly power off

Like many of you, I've experienced the same issues with my Nexus 6P shutting off when the battery gets to around 15% which began happening as soon as I installed 7.0. I bought my device from Best Buy. I called Google. Google blamed Huawei and wouldn't help me. I called Huawei. Huawei blamed Google.

My device was under warranty so Huawei sent me several RMA's. Every RMA came back with 7.0 (the device originally came with 6.0) and had the same issue with the phone shutting off early while the battery still showed a charge. After two months of this nonsense Huawei finally sent me a new Nexus 6P. The new device came with 6.0 and doesn't shut off prematurely.

I called Google yesterday and told them I have a brand new Nexus 6P and will be out of warranty this month. I asked if they recommend I install 7.1.1. The rep replied that I should install it so I can enjoy all the wonderful benefits. I then asked what if after installing 7.1.1, I experience my phone shutting off when the battery gets to 15%? Will Google provide me with any type of recourse and either repair or replace my device? The rep replied no they will absolutely not and instead they will refer me to Huawei.

I reiterated that I have a brand new device with 6.0 installed that works perfectly. I said if I install 7.1.1 and my phone begins shutting off with 15% battery life left, it would clearly show that Google / 7.1.1 is the cause. I again asked if Google would provide me with any type of recourse in the event this happens. The rep once again stated that there is nothing Google will do for me.

Given my experience and Google's reply, I'm selling my brand new Aluminum 128 GB Nexus 6P. Google has shown me that they are perfectly fine ruining their customers devices and not holding themselves accountable and instead screwing over their customers.

Time to give Apple a chance. At least their hardware and software are all made under one company so there won't be any finger pointing and blame if my device needs a repair. Their store is five minutes from my house so I won't have to package my device, take it to the post office, and wait two weeks to get it back.

Good luck to the rest of you who are still experiencing issues and are not getting a satisfactory resolution.